FAQ CONTACT US 865-584-9125

Crisis Services Resources


Crisis Services

Mobile Crisis Services

A qualified clinician will come to the Emergency Room or talk to a patient via Telemed to determine which course of treatment is appropriate for the current situation. Please note that inpatient hospitalization is not always the outcome of a Mobile Crisis Unit evaluation, but the clinician will provide resources and community support if the recommendation is for an alternative to inpatient care.

ALSO NOTE: Crisis service providers vary by county.

Children’s Crisis Services

For Knox, Loudon, Blount, Monroe, and Sevier County: Call Helen Ross McNabb – (865)-539-2409

All other Counties in East Tennessee: Youth Villages – 1-866-791-9224

Adult Crisis Services

For Hamblen, Cocke, Jefferson, Grainger, Claiborne, and Union County: Call Cherokee – (423)- 586-5031

For Knox, Loudon, Blount, Monroe, and Sevier County: Call Helen Ross McNabb – (865)-539-2409

For Anderson, Roane, Morgan, Scott, and Campbell County: Call Ridgeview – (865)-481-6176

Crisis Stabilization Units

The Crisis Stabilization Unit (CSU) is an alternative to inpatient treatment during the time of a crisis. The CSU provides crisis stabilization in a less intensive environment. Patients will receive a thorough medicine evaluation and be linked with community resources once they are mentally stable. The CSU serves clients that are uninsured and in a psychiatric or behavioral crisis.

CSU for Anderson, Hamblen, Cocke, Jefferson, Grainger, Claiborne, and Union County: Cherokee – (423)- 586-5031

CSU for Knox, Loudon, Blount, Monroe, and Sevier County: Helen Ross McNabb – (865)-541-6958

CSU for Roane, Morgan, Scott, and Campbell County: (865)-541-6958

The Mental Health Association offers all services to eligible persons regardless of race, color, national origin or disability.