Crisis Services
Mobile Crisis Services
A qualified clinician will come to the Emergency Room or talk to a patient via Telemed to determine which course of treatment is appropriate for the current situation. Please note that inpatient hospitalization is not always the outcome of a Mobile Crisis Unit evaluation, but the clinician will provide resources and community support if the recommendation is for an alternative to inpatient care.
ALSO NOTE: Crisis service providers vary by county.
Children’s Crisis Services
For Knox, Loudon, Blount, Monroe, and Sevier County: Call Helen Ross McNabb – (865)-539-2409
All other Counties in East Tennessee: Youth Villages – 1-866-791-9224
Adult Crisis Services
For Hamblen, Cocke, Jefferson, Grainger, Claiborne, and Union County: Call Cherokee – (423)- 586-5031
For Knox, Loudon, Blount, Monroe, and Sevier County: Call Helen Ross McNabb – (865)-539-2409
For Anderson, Roane, Morgan, Scott, and Campbell County: Call Ridgeview – (865)-481-6176
Crisis Stabilization Units
The Crisis Stabilization Unit (CSU) is an alternative to inpatient treatment during the time of a crisis. The CSU provides crisis stabilization in a less intensive environment. Patients will receive a thorough medicine evaluation and be linked with community resources once they are mentally stable. The CSU serves clients that are uninsured and in a psychiatric or behavioral crisis.
CSU for Anderson, Hamblen, Cocke, Jefferson, Grainger, Claiborne, and Union County: Cherokee – (423)- 586-5031
CSU for Knox, Loudon, Blount, Monroe, and Sevier County: Helen Ross McNabb – (865)-541-6958
CSU for Roane, Morgan, Scott, and Campbell County: (865)-541-6958